| FREQUENTLY ASKED QUESTIONS |
ROLL OFF CONTAINERS
Q: I want to clean out my house, how large of a roll off container should I get?
A: That is a very tough question for us to answer as we don’t know how much stuff you actually have
to throw out. We can help by providing information about the container such as dimensions etc.
Q: What stuff can not go in a roll off container?
A: No hazardous materials such as oils or gases are permitted.
Q: Are there extra charges for any items?
A: Yes the following items may be disposed of but have an extra fee involved: TV’s, Computer
Monitors, Appliances with Freon, Box Springs, Mattresses, Batteries and Tires
Q: How long in advance do I need to order a roll off container?
A: Typically 24 hours in advance
Q: How long can I keep a roll off container?
A: All of our roll off containers include with a 14 day rental period.
Q: I am short and don’t know how I will get things into a very tall roll off container?
A: All of our containers have doors on the back that allow you to walk right into the container.
Q: What types of payment do you accept?
A: Cash, Check and all Major Credit Cards
Q: What if it rains or snows while I am renting a roll off container? Will all the stuff get wet and weigh a
lot more?
A: It is our recommendation that you tarp the container in the event of heavy rain or snow. All
containers have drainage holes to allow standing water to drain so as not to add to the weight of the
container. Items that get wet of course may get heavier and could add to the weight of your container.
WEEKLY TRASH & RECYCLING
Q: I missed trash this week – will you come back and get it or do I have to wait until next week?
A: We will return once at no charge. Any times after that there will be a fee charged.
Q: If it snows do you still pick up trash?
A: Trash & Recycling will be picked up in the event of inclement weather however may be later than
usual. In the event of a blizzard or storm of that severity please contact the office for further information.
Q: I had a party at my house and have extra trash this week – what do I do with it?
A: We understand that from time to time there will be extra bags of trash that may not fit in the 95 gallon
barrel. In this event please leave the cover open and place bags on top. If this becomes a situation that
happens frequently please contact as our office so that arrangements for a second barrel can be made. A
fee will be charged for additional barrels.
Q: I have a couch and a dishwasher to get rid of – can I put it out with my trash?
A: No, we do not pick up bulky waste items with the weekly trash and recycling. Please contact the
office for a cost estimate and a time will be set for us to remove the items.
Q: I have a 1,000 foot driveway – do you offer driveway service?
A: At this time we only offer curbside service.
Q: I don’t really want to recycle so is it ok if I don’t?
A: Recycling is a law. For further information or questions please contact our office or the Town of
Harwinton’s recycling coordinator.
Q: Christmas is on Tuesday and trash is scheduled for Wednesday – will you push it back a day?
A: Unless the holiday actually falls on Wednesday we will pick up trash & recycling always on
Wednesday.
Q: I have my own trash barrels can I use those instead of yours?
A: No. We have an automatic truck with a side arm which requires special barrels. We will provide you
with a 95 gallon barrel and a recycling bin which are yours to use as long as you are a customer.
| P.O. Box 7, Harwinton, Ct 06791 Phone: (860) 485-9991 or (860) 485-4960 |
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| Office Hours Monday - Friday 7am - 5pm Saturday 8am - 12pm |
| We Accept: |